kamil rawa

kamilrawa@gmail.com

Product design
and design ops lead.

AI Concepts

Flights Booking Chatbot

During my time at Almosafer, I developed a proof of concept for a WhatsApp chatbot. This chatbot was designed to assist customers with flight bookings. It was programmed to collect specific information regarding the flights users were searching for. The chatbot was built using the OpenAI model and employed a separate API. This API was responsible for converting bot responses into JSON format and to retrieve lists of flights, tailored to the users' search criteria.

After presenting this concept to a wider audience within the company, we decided to develop a full-scale production version, which proved to be highly effective. This chatbot significantly streamlined the booking process for our travel advisors (customer support agents), markedly reducing the time spent on each request. It also efficiently weeded out customers with no real intent to book, while dramatically reducing the rate of incorrectly identified intents from 30% to just 2%.

Wireframe AI

Experimental figma plugin that produces wireframes in Figma based on text prompts using OpenAI model.

Rightify AI

Designing for the Middle East market poses challenges as user interfaces must seamlessly support both left-to-right languages (like English) and right-to-left languages (Arabic, Urdu). This often requires translating and flipping the design between the two orientations. This task can be time-consuming and especially challenging for designers who are not familiar with the Arabic language.

I've been exploring ways to streamline this process and have ended up creating a Figma plugin that not only mirrors the design but also automatically translates it into Arabic, leveraging Open AI.

A/C Voice UI

An old demo of an A/C UI. It was built in Framer Classic back in 2018. This demo utilized Google's conversation.ai, which has since been shut down.

kamil rawa

kamilrawa@gmail.com

AI Concepts

Careem

Vorwerk

Postemo

Foodpanda

Maxdome

MTV

Misc